Question 1

DO I NEED A TRAILER DRIVING LICENCE TO PULL A MINK CAMPER?​

Accepted Answer

You only need a B driver's license to pull a camping trailer, as long as the total weight of the trailer is max. 750 kg. (Mink Campers)

More information can be found here (link) (https://www.traficom.fi/fi/liikenne/tieliikenne/perakarryn-vetaminen-autolla)

Question 2

IS THERE A MINIMUM AGE TO RENT A CAMPER TRAILER?

Accepted Answer

We require the lessee to be a minimum of 21 years old.

Question 3

DOES MY VEHICLE NEED ANY SPECIAL FEATURES TO PULL A MINK CAMPER TRAILER?

Accepted Answer

All your vehicle needs is a tow hook and power supply. Mink Campers use 13-pin plugs. If your vehicle has a 7-pin connection please let us know when booking and we will provide an adapter to use for your trip. Please note, for the leisure battery in the camper to charge while driving your car needs to have the 9th Pin (12v constant charge) fitted on your cars trailer socket.

Question 4

WHAT IF I NEED TO CANCEL MY BOOKING?

Accepted Answer

If you need to cancel or change your booking then please contact us as soon as possible. Please note that all cancellations and changes need to be made via email in writing to mink@60degreesnorth.fi

Please see cancellation charges.

Question 5

WHAT ARE THE CANCELLATION CHARGES?

Accepted Answer

30 days prior 		= 75% Refund
Less than 30 days	= No refund

Question 6

IS THERE A MINIMUM RENTAL TIME?

Accepted Answer

To make your rental as flexible as possible, the minimum rental period is only 2 nights. Our prices remain the same all year round – no seasonal changes, no Midsummer increases.

Question 7

CAN I GET A DISCOUNT FOR LONGER RENTAL PERIODS?

Accepted Answer

Yes, if the reservation period exceeds 7 days, you only pay 50% of the daily price (for each day that exceeds 7 days). The longer you rent the cheaper the nightly price is. For bookings over 21 nights please contact us for an offer.

Question 8

WHERE DO I COLLECT FROM?

Accepted Answer

The Mink Camper rental collection and drop off point is at Martinsyrjäntie 14, 05810 Hyvinkää

Question 9

HOW DO I SAFELY ATTACH THE CAMPER TRAILER TO THE TOW HOOK?

Accepted Answer

Please watch this short video clip that shows the correct procedure. Coming soon.

Question 10

DO I NEED TO CHECK ANYTHING WITH THE CAMPER TRAILER BEFORE SETTING OFF?

Accepted Answer

All of our camper trailers are inspected after each use, but the following should always be checked before departure:

• The towbar of the camper trailer is firmly and securely attached to the towbar of the car.
 • Connect the 13-pin outlet to the car and check that all lights, including turn signals, are working.
 • Check that the cam wheel is up before driving and lift and tighten the wheel properly.
 • Secure the cables carefully so that they do not rub or pull on the ground while driving.
 • Check that the fuel tank in the heating system has a full tank of diesel (this can be easily found on the front of the camper trailers, marked with a sticker).
 • Make sure the doors are locked while driving.

Question 11

DO I NEED TO MEET SOMEONE WHEN ARRIVING?

Accepted Answer

No need. Since we handle the payment/deposit and ID/driver's license check online, you can come and pick up your rented equipment and camping trailer as self-service. Detailed and easy instructions will be sent to you by email when booking.

If you want to meet on site, go over the camping trailer and its features together, or need help attaching the trailer to the towbar, please contact us and we can arrange this.

Question 12

WHAT TO DO WHEN RETURNING?

Accepted Answer

When returning, follow the return instructions sent to you via email. But the process is simple:

• Return the Mink to the same spot you collected from. 
 • Pull the handbrake up, Unhook the camper trailer
 • Make sure the camper trailer/equipment is clean as you found it. Take your rubbish with you. 
 • Lock doors & coupling lock. Return keys to the box. 
 • Make sure the fuel tank is filled up with DIESEL (for Webasto).

Question 13

WHAT'S INCLUDED IN THE CAMPER TRAILER RENTAL PRICE?

Accepted Answer

Everything is ready to go so you so you can enjoy your trip!
We include the following: Sheets for 2 pillows, 2 duvets, 1 blanket, cooking utensils, plates & cutlery for 2, gas stove (gas can is available to buy from us too on checkout page), pans for gas stove, DEFA cable to top up the battery if needed, full tank of diesel for heating system (full-to-full policy), unlimited kilometres.

Question 14

ARE BED SHEETS/LINEN INCLUDED IN THE PRICE?

Accepted Answer

Yes, the bed is ready made for you upon arrival. If you wish to bring your own bedding (Pillows, duvets and sheets) then please choose the option on the checkout screen.

Question 15

DO I NEED TO CLEAN THE CAMPER TRAILER BEFORE RETURNING?

Accepted Answer

We will clean and wash the camper inside and out after you return. That is why it is important you return the camper on time so we have the necessary time to get it ready for the next customer.

It is the renters responsibility to still return all kitchen accessories clean and washed (kitchen plates, cups, utensils etc). Also all your rubbish needs to be taken with you.

Please note any cleaning which requires excessive work/time, including the mentioned above, may be charged extra.

Question 16

HOW DO YOU ENSURE THE CAMPER TRAILERS ARE CLEANED BEFORE THE NEXT USER?

Accepted Answer

Cleanliness is very important to us and our customers. Once returning the Mink Campers are thoroughly inspected for signs of cleanliness, and also damage.

Our cleaning procedures are as follows:

1, Windows, doors and skylight cleaned with glass cleaner.
2, Doors and handles cleaned with disinfectant.
3, The headrest cleaned and disinfected.
4, Shoe boxes thoroughly cleaned inside and out.
5, Kitchen storage boxes cleaned completely.
6, Kitchen work surfaces cleaned and disinfected.
7, Mattress is hovered.
8, Ozoneator is placed inside the Mink for disinfection.
9, Outside of Mink is washed when necessary.

Question 17

CAN I SMOKE IN THE CAMPER TRAILER?

Accepted Answer

Absolutely not. A charge of 200€ will be made if there any signs of smoking in the camper trailer.​

Question 18

CAN I USE THE CAMPER TRAILER AT FESTIVALS?

Accepted Answer

Generally not. But it depends on the festival and surroundings. Please contact us with details of the festival so we can decide if it is suitable.

Question 19

WHAT IF I GET THE CAMPER TRAILER STUCK SOMEWHERE?

Accepted Answer

Due to the lightweight of the Mink we have not ever encountered a problem of getting one stuck. But, if you do get stuck in mud, sand or snow then the camper trailer should be light enough to pull out with a bit of maneuvering. If after many tries then it can sometimes be worth detaching the hook and trying manually. If all else fails then further assistance with roadside recovery may be needed. In situations where roadside assistance is needed please contact us to help assist on how to proceed.

Question 20

HOW DOES THE HEATING SYSTEM WORK?

Accepted Answer

To turn on the Webasto heating all you need to do is turn the heating dial round to the desired temperature. That's it. There is a built in thermostat which will shut the heating down and come back on when it reaches the set temperature.

Mink- Webasto
https://static.wixstatic.com/media/b1f24b_31c3ab639b5141918bdc080c94bfde2d~mv2.png

The heating system takes air from the outside, heats it up and blows it into the main cabin. The air flows both over and under the bed. That reduces the risk of moisture in the cabin and keeps you warm and cosy all night long. Mink Campers use diesel fuel to heat. There will be a full tank of diesel in the heating fuel tank when collecting and it needs to be returned full of diesel.

Question 21

CAN I TAKE MY DOG IN THE MINK?

Accepted Answer

Due to a lot of requests we have now a Mink which is dog-friendly.

This allows you to take a dog or two (max. 25kg), inside the Mink with you.
Please note you need to select this option to your booking form. A 35€ charge is applied for the extra cleaning and sanitation after your use.
A cleaning charge will be applied if signs of animals inside the camper trailers is found and you have not selected this option when booking.

By taking your dog(s) with you in the Mink you are fully responsible for any damage, including scratches, stains, other related damage that may occur.

Please never leave your pet unattended inside the Mink!

Question 22

CAN I RETURN THE CAMPER TRAILER EARLIER THAN PLANNED?

Accepted Answer

It is possible to return the camper trailer earlier than the agreed date. Please note refunds are not given for any remaining days on the booking.

Question 23

CAN I ORDER A LATER ‘CHECK-OUT’, OR EXTEND MY BOOKING?

Accepted Answer

The drop off time is automatically 11.00, but it is possible to extend the drop off time later or even extra days.

- If you wish to add it once your reservation has already started then follow the link sent to you at the start of your reservation. If it is possible (no other bookings immidiatly after then you can book directly).

Question 24

I AM RUNNING LATE AND WON'T RETURN THE CAMPER TRAILER IN TIME. WHAT SHOULD I DO?

Accepted Answer

Please let us know as soon as possible if you think you will be late and what time you expect to arrive. Charges for late delivery are found on our rental policy.

Question 25

CAN I TAKE THE CAMPER TRAILER OUTSIDE OF FINLAND?

Accepted Answer

Only EU and EEA countries are allowed. You need to select this option on the booking form for us to give permission (+15€). Please note that we do not give permission to enter Russia.

Question 26

CAN I RETURN THE CAMPER TRAILER TO ANOTHER LOCATION?

Accepted Answer

Unfortunately, at this time we only use one location in Ylöjärvi. 
We do offer a collection/drop off service for extra charge though. Please see our rental price list to see the cost for this.

Question 27

CAN YOU RECOMMEND WHERE TO GO WITH A CAMPER TRAILER?

Accepted Answer

There are many great places to explore with a Mink. The lightweight and compact size, compared to traditional caravans, means there are many more possibilities. See our page ‘Explore’(https://www.60degreesnorth.fi/fi/explore) on some good tips of places to go on your next adventure.

Question 28

HOW MUCH FUEL DOES THE HEATER USE?

Accepted Answer

The heating system uses Approx. 0.20l to 0.60l per hour, so is very economical. But depends a lot on the outside temperature. 
The fuel tank holds 12l, so a full tank should last approx. 4 days in the winter, or over 1 week in the spring/summer.

Question 29

WHERE CAN I FIND THE MINK RENTAL USER GUIDE?

Accepted Answer

You can find the Mink rental guide below.

Question 30

WHERE IS THE MOSQUITO NET?

Accepted Answer

The mosquito nets are placed underneath the side doors of the Mink. They are in a wall mounted pouch so you can quickly pull up the mosquito net and cover the whole door from the inside.

Please note they are only available in the Mink S (Yellow).
See pictures below:

https://static.wixstatic.com/media/b1f24b_07c6dd8baf0145e284be14725afd3ff4~mv2.png

Question 31

DO I NEED TO CHARGE THE BATTERY?

Accepted Answer

The battery is fully charged when you collect the Mink. While renting it is rare that you would need to do anything with charging the battery, as it does not consume much energy.

However there are 3 ways to charge the battery:
1. Plug in the Mink with the green DEFA cable that came with it. The socket for the cable is on the non-driver side of the cargo platform - close to the front. The cable should be connected to regular 230v.
2. Through the 13 pin plug while the Mink is connected to the car. Be aware the you'll need to have a 13 pin plug on the car and the car has to be set up to charge a battery in a trailer.
3. Through the solar panel that is located on the roof of the Mink.

Question 32

DOES THE MINK HAVE ELECTRICTY?

Accepted Answer

The Mink has 2x 230v sockets (1 in the kitchen, 1 in the main cabin), 1x 12v socket (in the kitchen) and 4x usb plugs in the main cabin.
If you want to use the 230v sockets you need to plug in the Mink using the DEFA cable.

Question 33

HOW DO I SET UP THE MARQUEE FOR THE MINK CAMPER?

Accepted Answer

Click the file for a diagram on the set up of the marquee. There is also a short video below:

https://video.wixstatic.com/video/b1f24b_891604932fc24fbbac9c63d8edbe7d11/1080p/mp4/file.mp4

Question 34

IM INTERESTED IN BUYING A MINK. HOW CAN I MAKE A VIEWING?

Accepted Answer

Great! We would love to help you become part of the Mink community. You can come to see the Mink at: Martinsyrjäntie 14, 05810 Hyvinkää
Please contact us (https://www.60degreesnorth.fi/fi/contact)to arrange a viewing at your convenience. We are flexible and evenings & weekends are also possible!

Question 35

HOW MUCH DOES A MINK CAMPER COST?

Accepted Answer

A full list of Mink Campers price list can be found here.

But a short version is as follows:
Mink-S:  25785,00€
Mink-X:  27370,00€
Mink-E:  28515,00€

From the start of 2024 all Minks now come with heating and solar as standard. Price includes 24% alv. Delivery to Finland. Registration and licence plates.

Question 36

IS DELIVERY INCLUDED IN THE PURCHASE PRICE?

Accepted Answer

Our prices always include delivery cost to Finland from the factory. Price also includes 24% alv. Registration  (Traficom) and licence plates.  
Delivery from Nokia to other parts of Finland (domestic delivery) can also be arranged at an additional costs.

Question 37

DO I PAY A DEPOSIT WHEN ORDERING A MINK?

Accepted Answer

Yes, a deposit of 30% of the total purchase price (inc. 24% alv.) is payable when making an order. The remaining 70% is to be paid before handing over ownership of your Mink Camper.

Question 38

DO YOU OFFER FINANCE?

Accepted Answer

Yes, we have a financing partner with OP-Rahoitus. Repayment breakdowns can be found here.

Example of financing can be found below:

Question 39

WHAT IS THE WARRANTY WITH MINK CAMPERS?

Accepted Answer

We offer a standard, two-year limited warranty on the patent pending Solid Shell Structure™ against any structural damage or leakage, as well as on the AL-KO galvanized steel chassis.

Question 40

IS THERE ANYWHERE ELSE I CAN SEE MINK CAMPERS?

Accepted Answer

We are the only Mink Campers official dealer in Finland, so if you want the best knowledge and security you should buy through us. We work closely with Mink Campers so are kept up to date with the latest information. Buying from us also keeps you warranty safe.

If you are unable to come to Nokia we can also arrange a private virtual tour. Please contact us for more information.

Media:
Fans of English TV-Show 'Top-Gear' may have seen the Mink Camper on one episode. Also numerous travel magazines, and caravan websites have written articles about Mink Campers.

Question 41

IS THERE A MINK CAMPERS BROCHURE?

Accepted Answer

Yes, below is a Mink Campers brochure:

Question 42

HOW SOON WILL MY MINK ARRIVE?

Accepted Answer

If we have the Mink Camper in stock then you can drive away with it on the day. Any orders which are made to order then the estimated delivery time varies between 4-8 weeks.

Question 43

DO I NEED TO DO ANYTHING ONCE MY MINK ARRIVES?

Accepted Answer

Once your Mink arrives in Finland we take care of the registration & inspection. Then we get plates fitted to it ready for road use.

When everything is ready we will inform you so we can arrange a collection date/time. When handing over the Mink we will go through everything with you regarding the functions & technical information. This can also be handled virtually if you wish us to deliver your Mink to your home.

Question 44

DO YOU HAVE A SHOWROOM?

Accepted Answer

Currently we do not have a show room. Our business runs mostly virtual, but we do have a storage warehouse to keep our Mink Campers. In the future we aim to have a physical showroom open regular hours.

Question 45

WHERE ARE MINK CAMPERS MADE?

Accepted Answer

Though Mink Campers are an Icelandic company, manufacturing takes place in Latvia.
The manufacturing facility has expert craftsman and engineers using the best machines, tools and knowledge, which results in building one of the best camper trailers in Europe.

Below you can see some images of the Mink production facility:

Question 46

CAN I KEEP THE MINK OUTSIDE ALL YEAR?

Accepted Answer

Yes, you can. Mink Campers are designed to be outdoors. Of course if you have a warm garage and there is room then it would be great to keep the Mink inside over the winter so you can keep an eye on things and you don't have to keep clearing snow of it.
But if not then outside is fine.

Question 47

WHERE CAN I FIND THE OWNERS MANUAL?

Accepted Answer

The owners manual can be found right here (English).

Question 48

DO YOU BUY BACK MINK CAMPERS?

Accepted Answer

On occasion we may buy back your Mink Camper if you later change your mind or your circumstances change. Please contact us with the details and will make an offer!

Question 49

WHAT AFTER SALES CARE/SERVICE IS THERE?

Accepted Answer

Once purchasing a Mink Camper we don't end our journey there. We are available throughout the ownership of your Mink to help along the way with any features, technical aspects or upgrade you may be interested in. 
Even the most basics of questions, we are always here to help.

Customer satisfaction is the most important thing to us.

Suomi

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