FREQUENTLY ASKED QUESTIONS
 

If you need to cancel or change your booking then please contact us as soon as possible. Please note that all cancellations and changes need to be made via email in writing to info@60degreesnorth.fi

We require the lessee to be a minimum of 21 years old.

You only need a B driver's license to pull a camping trailer, as long as the total weight of the trailer is max. 750 kg. (Mink Campers) More information can be found here (link)

All your vehicle needs is a tow hook and power supply. Our camper trailers use 13-pin plugs. If your vehicle has a 7-pin connection please let us know when booking and we will provide an adapter to use for your trip. Please note, for the leisure battery in the camper to charge while driving your car needs to have the 9th Pin (12v constant charge) fitted on your cars trailer socket.

Yes, there is a 3 day minimum throughout the year. This way our flexible booking has made it possible to fit into your travel plans. Also the daily rate stays the same throughout the year.

Yes, if the reservation period exceeds 7 days, you only pay 50% of the daily price (for each day that exceeds 7 days).

No need. Since we handle the payment/deposit and ID/driver's license check online, you can come and pick up your rented equipment and camping trailer as self-service. Detailed and easy instructions will be sent to you by email when booking. If you want to meet on site, go over the camping trailer and its features together, or need help attaching the trailer to the towbar, please contact us and we can arrange this.

Currently we only have one location, in Hyvinkää, so there is no alternative option for drop off location. We do offer a collection/drop off service for extra charge though. Please contact us via email to see how we can help.

For your convenience we include the following: 2 pillows, 1 duvet, 1 blanket, cooking utensils, plates & cutlery for 2, gas stove (gas can is available to buy from us too on checkout page), pans for gas stove, fitted mosquito net, full tank of diesel for heating system (full-to-full policy), unlimited kilometres.

To respect everyone using our camper trailers and those with allergies we unfortunately do not allow pets. A cleaning charge will be applied if signs of animals inside the camper trailers is found.

The drop off time is automatically 11.00, but it is possible to order late check-out time in advance if you wish to extend your trip. The price is 10€ / hour, or if you wish for another night at the daily rental price. How it works: You will receive a text message and an email with an extension link when your booking with us begins. This link will enable you to make a booking extension during your trip. (All subject to availability).

If you get stuck in mud, sand or snow then the camper trailer should be light enough to pull out with a bit of maneuvering. If after many tries then it can sometimes be worth detaching the hook and trying manually. If all else fails then further assistance with roadside recovery may be needed. In situations where roadside assistance is needed please contact us to help assist on how to proceed.

There are many great places to explore with a camper trailer. The lightweight and compact size, compared to traditional caravans, means there are many possibilities. See our page ‘Explore’ on some good tips of places to go on your next adventure.

The heating system takes air from the outside, heats it up and blows it into the main cabin. The air flows both over and under the bed. That reduces the risk of moisture in the cabin and keeps you warm and cosy all night long. All of our camper trailers use diesel fuel to heat. There will be a full tank of diesel in the heating fuel tank when collecting and it needs to be returned full of diesel. The heating system uses Approx. 0.20l to 0.60l per hour, so is very economical. But depends a lot on the outside temperature.

The camper trailer is delivered shortly before the collection start time and is collected from ABC Kolmenkulma Nokia. This is the same place for returning.

Please watch this short video clip that shows the correct procedure. Coming soon.

All of our camper trailers are inspected after each use, but the following should always be checked before departure: The towbar of the camper trailer is firmly and securely attached to the towbar of the car. Connect the 13-pin outlet to the car and check that all lights, including turn signals, are working. Check that the cam wheel is up before driving and lift and tighten the wheel properly. Secure the cables carefully so that they do not rub or pull on the ground while driving. Check that the fuel tank in the heating system has a full tank of diesel (this can be easily found on the front of the camper trailers, marked with a sticker). Make sure the doors are locked while driving. Take pictures of the camper trailer before you leave and when you return. A total of 5 images (both sides, kitchen, front and back). Before leaving, send the photos to the link provided on the reservation form. Our rental policy requires the renter to provide photos before and after renting. The pictures taken must be clear and according to the instructions on the booking email.

It is possible to return the camper trailer earlier than the agreed date. Notifications of early returns need to be sent via email, to info@60degreesnorth.fi, and agreed before returning. Please note refunds are not given for any remaining days on the booking.

No, we do not allow our camper trailers to be used at festivals.

Once returning all camper trailers are inspected for signs of damage and cleanliness. This is important to make sure you receive your deposit back as soon as possible. Also the camper trailers are purified using an industrial strength ozonator air purifier. This is designed to remove bad odors, dust, mold, bacteria, and other large to small particles in the air. Anti-bacterial wipes are used on all the handles and switches too. Where necessary the outside of the camper trailer will be washed of excess dirt.​

Yes, please leave the camper trailer in the same condition as you found it. All rubbish needs to be taken with you, kitchen utensils need to be cleaned properly. Any bedding you rented needs to be left in the designated box. The outside of the camper will be cleaned by us.

We only supply the pillows, duvet and blanket included in the price. So you are welcome to bring your own linen. However, we also can provide cotton linen (pillow cases, duvet cover and bed sheet) for an extra charge of 25€ flat rate. The option will be provided on the checkout page.

Absolutely not. A charge of 200€ will be made if there any signs of smoking in the camper trailer.​

When returning, follow the return instructions sent to you via email. But the process is simple: Return the camper trailer in the same spot you collected from. Pull the handbrake up, Unhook the camper trailer Make sure the camper trailer/equipment is clean as you found it. Take your rubbish with you. Lock doors & coupling lock. Return keys to the box. Make sure the fuel tank is filled up with DIESEL (for Webasto). There is no need to ‘check out’ as we are alerted the time the key is returned to the electric key box, so the process is simple. Before leaving, send the photos to the link provided on the reservation form, the same as when arriving.

Please let us know as soon as possible if you think you will be late and what time you expect to arrive. Charges for late delivery are found on our rental policy.

It is only allowed to take our camper trailers within Finland or to Sweden & Norway. There is no permission to take anywhere else.

Just a towel. We will supply the SUP-board with 1 x board, 1 x board strap, 1 x pump, 1 x paddle, 1 x carrying case. We can also supply life vests at no extra charge if you do not have your own. Please let us know before arriving of your size and weight so we can pack in your camper trailer ready.

Here is a video showing step-by-step actions.

At the moment our extra equipment is only available to those renting a camper trailer from us.